🔒 Privacy Policy

NF5 Privacy Policy – How We Collect & Protect Your Personal Information

Your privacy is our top priority at NF5. We believe in full transparency — what data we collect, why we collect it, how it's stored, and when it may be shared. No fine print, no hidden clauses — everything stated clearly.

Last Updated: January 2026
Reading time: 12–15 minutes
Fully in Bengali
SSL Secured

🛡️ Core Security Pillars

How NF5 Protects Your Data

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256-bit SSL Encryption

All your transactions and personal information are protected with banking-grade encryption, keeping your data completely inaccessible to unauthorised parties.

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Sale of Data Prohibited

NF5 never sells your personal data. Your information is never transferred to advertisers or any third parties.

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Secure Data Storage

Your data is stored on servers secured to international safety standards. Regular security audits are conducted.

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Right to Update Your Information

You may view, correct, or request deletion of your stored data at any time.

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Cookie Transparency

NF5 is fully transparent about what cookies are used and why. You can disable any non-essential cookies at any time.

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Transparent Data Usage Policy

The purpose for which your data is used is explained separately for each case on this page.

Introduction

This Privacy Policy applies to the NF5 (nf5.bet) platform. When we say "NF5", "we", or "our", we mean NF5's website, mobile app, and all related digital services. "You" or "member" refers to any individual registered on or using NF5.

By creating an account or using nf5's services, you automatically agree to this Privacy Policy. We strongly encourage you to read this page carefully before getting started.

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Section 01

What types of data do we collect?

Nf5 only collects the information genuinely needed to provide services, ensure security, and meet legal obligations. We do not request any personal data beyond what is necessary.

Identifying Information

  • Full name (as it appears on your national ID)
  • Mobile number (primary contact method)
  • Email Address (Optional, for confirmations & updates)
  • Date of birth (for age verification)
  • Address (if required during the KYC process)

KYC Verification Information

  • Photos of both sides of your National ID (NID) or passport
  • Selfie holding your ID document
  • Bank or mobile banking statement, where required

Financial Transaction Information

  • Deposit & Withdrawal History
  • Payment method used (bKash/Nagad/Rocket number)
  • Transaction Amount & Time

Technical & Usage Data

  • IP Address & Device Type
  • Browser & Operating System Information
  • Time spent on the site and pages visited
  • Gaming history & betting patterns
ℹ️

We never request or store your bKash/Nagad PIN, bank password, or nf5 login password. If anyone asks for this information, treat it as fraud and contact our support team immediately.

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Section 02

How and Where Is Your Data Collected?

NF5 collects information through several methods. Each source and approach is explained below.

1
Directly from you

Registration, KYC verification, and support interactions are the most direct sources of data — this covers all information you provide to us directly.

2
Automatically Through Site Usage

When you use the NF5 website or app, certain technical data is collected automatically — including your IP address, browser type, and data gathered via cookies.

3
Via Payment Providers

When you make a deposit or withdrawal, we receive transaction confirmation details from bKash, Nagad, or Rocket. Your PIN or password is never shared with us.

4
Security & Fraud Prevention Systems

To keep your account secure, our AI system analyzes login patterns and transaction behavior.

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Section 03

How is your data used?

NF5 uses your information for specific and clearly defined purposes. The table below provides a detailed breakdown of each type of data and how it is used.

Data Type Purpose of Use Legal Basis
Name, mobile number, email address Create AccountContact Contract Fulfillment
NID / Passport KYC VerificationAge Verification Legal Obligations
Transaction History Payment ProcessingAML Compliance Legal Obligations
IP address, device SecurityFraud Prevention Legitimate Interest
Gaming History Service ImprovementResponsible Gaming Legitimate Interest
Cookie Data Experience EnhancementAnalytics Consent

If your data is ever used for purposes beyond those listed here, you will be informed in advance and, where necessary, your renewed consent will be obtained.

NF5 never builds advertising profiles using your data and does not share your information with third parties for marketing purposes.

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Section 04

When and with whom is your data shared?

NF5 does not sell your personal data. However, limited information may be shared with certain parties as necessary to operate our services.

Who your information may be shared with:

  • Payment Provider: Only the information necessary to confirm transactions is shared with bKash, Nagad, and Rocket.
  • Game Provider: Only the information necessary to operate games is shared with providers such as Pragmatic Play and Evolution Gaming.
  • Security Services: Trusted technology partners for fraud detection and cybersecurity.
  • Legal authorities: In response to a court order or a lawful request from a regulatory authority.

Your data will never be shared:

  • With advertising companies.
  • With data brokers or third-party marketers.
  • With any unnecessary third party without your consent.
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Before sharing data with any third party, NF5 enters into a strict data protection agreement with them. They may only use the data for the specific purpose for which it was shared.

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Section 05

Cookie Policy – What Cookies Does NF5 Use?

Cookies are small data files stored in your browser. nf5 uses cookies to ensure the site functions properly and to enhance your experience.

To disable non-essential cookies, manage your cookie preferences through your browser settings. Please note that disabling essential cookies may affect the functionality of certain NF5 features.

Section 06

How long is your data retained?

NF5 retains your data only for as long as necessary — no longer. However, certain information may need to be kept for extended periods to meet legal requirements.

  • Account information: For the duration of active account and 5 years after closure.
  • KYC Documents: 5 years after the last transaction (in accordance with AML regulations).
  • Transaction Records: 5 to 7 years (in compliance with financial regulations).
  • Cookie data: At the end of your session or after a maximum of 12 months.
  • Support conversations: 2 years.

Once the applicable retention period expires, your data is securely deleted or anonymised so that you can no longer be identified.

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Section 07

Your Data Rights

As an nf5 member, you have important rights regarding your personal data. Contact our support team to exercise any of these rights.

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Right of Access

You may request to view any data NF5 holds about you.

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Right to Rectification

You may request corrections to any inaccurate or outdated information.

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Right to Erasure

You may request deletion of your data, provided there are no legal obligations requiring us to retain it.

Right to Restrict Processing

Request that processing of your data be restricted for specific purposes.

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Right to Data Portability

You may request a copy of your information in a readable file format.

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Right to Withdraw Consent

You have the right to withdraw any previously given consent at any time.

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Section 08

Children's & Minors' Privacy

NF5 strictly does not provide services to anyone under the age of 18. We do not knowingly collect personal data from minors.

If a parent or guardian believes their child under 18 has registered on NF5, please contact support@nf5.bet immediately. Such accounts will be closed at once and all associated data permanently deleted.

⚠️

NF5 conducts regular age verification checks. Any account registered with a false age will be permanently suspended.

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Section 09

NF5's Technical Security Measures

NF5 follows the highest industry-standard technical measures to safeguard your data.

  • 256-Bit TLS/SSL Encryption: All data transmissions are encrypted.
  • Two-Factor Authentication (2FA): OTP verification at login.
  • Firewall & DDoS Protection: Protection against server-side attacks.
  • Regular Penetration Testing: Security audits conducted by third-party experts.
  • AI-Powered Anomaly Detection: Detection of unusual activity.
  • Data Backup: Regular encrypted backups stored across multiple secure locations.

That said, no one can guarantee 100% security on the internet. Your own vigilance matters too — use a strong password and never share it with anyone.

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Section 10

Privacy Policy Changes & Updates

NF5 may update this Privacy Policy from time to time. Depending on the nature of the changes, you will be notified accordingly.

  • Minor Changes: The "Last Updated" date at the top of the page will be revised accordingly.
  • Important changes: You will be notified via SMS and email, and a notification will be displayed upon login.
  • When your consent is required: Separate consent will be requested for any new purposes.

Continued use of NF5 after any changes takes effect will be considered acceptance of the updated policy. If you object to the new policy, you may request that your account be closed.

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Section 11

Privacy-Related Contact

If you have any questions or complaints about this Privacy Policy, or wish to exercise your rights, please reach out to us through the channels below.

Privacy Email
privacy@nf5.bet
General Support
support@nf5.bet
Live Chat
Available in Bengali 24/7
Response time for requests
Within 72 hours
General Questions

No. Your bKash, Nagad, or Rocket number is used solely for payment processing and is never shared with third parties for advertising or any other purpose.

Even after account closure, certain data must be retained for 5–7 years in compliance with AML and financial regulations. After this period, all data is securely deleted. To request deletion of your data, contact privacy@nf5.bet.

NF5 only sends SMS for essential transaction confirmations, security alerts, and important updates. If you'd prefer not to receive marketing SMS, simply contact support and we'll stop them immediately.

Yes. Send an email to privacy@nf5.bet with the subject line "Data Access Request". Your data will be sent to you in a file within 72 hours, after your identity has been verified.

No. Your password is stored using a one-way hashing method, meaning no nf5 employee can view it. If you forget your password, you will need to create a new one.
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